The
Quality management system incorporated at
AL NOWAIS GROUP which is based on the requirements
of ISO 9001/2000. Definitions as they apply
to the Quality manual are as contained in
the International Organization for Standardization
ISO 9001/2000.
These requirements are directed toward ensuring
the quality of products provided to our
customers, as a minimum to meet the intended
requirements. The Quality Policy, company
objectives, and Quality System for AL NOWAIS
GROUP, are described herein. The Quality
System at Al Nowais Group encompasses the
following products and services:
Supply and services of products and materials
are made to following sectors:
• Oil & gas industry,
• Electrical components for High explosive
areas (Zone 2) and Total filtration solutions.
• Transportation Services
• Management & Organize Government
and Public auctions.
The materials utilized by AL NOWAIS GROUP,
are controlled from receipt of order to
shipping in order to ensure the highest
quality for our customers. Our goal is to
maintain customer contact through our staff
to ensure complete customer satisfaction.
The importance of meeting customer, regulatory,
legal and safety requirements will be communicated
throughout the organization on a continual
basis by means of employee training and
the implementation of the Quality management
system. It is AL NOWAIS GROUP objective
to provide customers with products, and
associated services that comply with all
customer and regulatory requirements.
In order to provide this, AL NOWAIS GROUP
has the following objectives:
• To provide management, at all levels,
that contributes to the continuous improvement
of the quality program and the quality of
the product.
• To measure and monitor all aspects
of the quality system as it relates to our
product and services supplied to customers.
• To provide employee training to
ensure personnel are aware of company policies,
processes, and the need for providing customers
with the best products and services possible.
• To implement a program for customer
input to monitor their evaluation of Al
Nowais Group products and services.