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The Quality management system incorporated at AL NOWAIS GROUP which is based on the requirements of ISO 9001/2000. Definitions as they apply to the Quality manual are as contained in the International Organization for Standardization ISO 9001/2000.

These requirements are directed toward ensuring the quality of products provided to our customers, as a minimum to meet the intended requirements. The Quality Policy, company objectives, and Quality System for AL NOWAIS GROUP, are described herein. The Quality System at Al Nowais Group encompasses the following products and services:

Supply and services of products and materials are made to following sectors:

• Oil & gas industry,
• Electrical components for High explosive areas (Zone 2) and Total filtration solutions.
• Transportation Services
• Management & Organize Government and Public auctions.

The materials utilized by AL NOWAIS GROUP, are controlled from receipt of order to shipping in order to ensure the highest quality for our customers. Our goal is to maintain customer contact through our staff to ensure complete customer satisfaction.

The importance of meeting customer, regulatory, legal and safety requirements will be communicated throughout the organization on a continual basis by means of employee training and the implementation of the Quality management system. It is AL NOWAIS GROUP objective to provide customers with products, and associated services that comply with all customer and regulatory requirements.

In order to provide this, AL NOWAIS GROUP has the following objectives:

• To provide management, at all levels, that contributes to the continuous improvement of the quality program and the quality of the product.

• To measure and monitor all aspects of the quality system as it relates to our product and services supplied to customers.

• To provide employee training to ensure personnel are aware of company policies, processes, and the need for providing customers with the best products and services possible.

• To implement a program for customer input to monitor their evaluation of Al Nowais Group products and services.